Stephen New & Associates was founded in 2004 by Stephen P. New, the son of a coal miner and a teacher, right here in Southern West Virginia. For over 20 years, we’ve fought for our neighbors, recovering over $90 million in compensation for West Virginians who’ve been injured, wronged, or lost loved ones due to someone else’s negligence.
The lawyers and staff at our firm are your neighbors. Our children go to school with your children. We go to your grocery stores, your movie theatres, and we support your local businesses. We’re part of this community, and we care deeply about the people in it.
We’re not a big city firm that treats you like a number. We’re your neighborhood lawyers, and we’ll fight for you like only a West Virginian can.
Headquartered in Beckley, we represent clients across West Virginia in personal injury, wrongful death, medical malpractice, commercial vehicle collisions, workplace injuries, and employment discrimination. Whether you’ve been hurt in a crash, harmed by a medical provider, or mistreated by an employer, you can count on us for compassionate, thorough representation.
The growth of our firm hasn’t come without challenges. In June 2020, our Main Street office in Beckley was completely destroyed. But even during that chaos, we were there for our clients, working their cases, answering their calls, and fighting for their futures. That’s who we are.
Stephen P. New is the founder of Stephen New & Associates and focuses his practice on personal injury cases for individuals and families across West Virginia. He is known for hands-on representation, careful case preparation, and clear, straightforward guidance from the first call through resolution. In addition to injury matters, Stephen also handles select cases involving civil rights and constitutional law, insurance disputes, mass torts, and TENORM (technologically enhanced naturally occurring radioactive material)—bringing the same trial-ready approach to every case he accepts.
Shawna Pinkerton is a lifelong resident of Charleston, West Virginia. She is married and has two children, two grandchildren, and two fur babies.
Lora is an attorney with New & Associates, where her practice includes government relations, litigation, and mass torts.
Morgan, a native of the Raleigh/Fayette County area, is an associate attorney at the firm, where her practice areas include civil rights litigation and class actions.
Our firm was founded in May 2004 by Stephen P. New and has helped recover millions of dollars in compensation for our clients.
The growth of our firm did not arrive free of growing pains, the most recent being the total destruction of our Main Street, Beckley building in June 2020. Even during that chaos, we were there for our clients, working their cases.
The lawyers and staff at our firm are your neighbors. Our children go to school with your children.
We go to your grocery stores, your movie theatres, and we support your local businesses. We’re part of this community and we care about our clients. We’re your neighborhood lawyers and we’ll fight for you like only a West Virginian can.
Your journey begins with a free, no-obligation consultation. We’ll sit down with you, listen to your story, and give you an honest evaluation of your case. You’re not just a case number to us — you’re our neighbor.
Once we take your case, we get to work immediately — gathering medical records, accident reports, witness statements, and any other evidence needed to build a strong foundation. We fight for West Virginians, and that starts with doing the work.
We analyze the facts, identify all liable parties, and develop a strategy designed to maximize your recovery. We know the corporations we’re up against — and we know how to beat them.
We present a comprehensive demand to the insurance company or opposing party. Our goal is to get you fair compensation — and we don’t back down until we do.
If the other side won’t do right by you, we take them to court. With over 20 years of trial experience taking on some of the largest corporations in the world, we’re ready to fight for you and your family.
When your case is resolved, we make sure your compensation gets to you quickly — so you can focus on healing, taking care of your family, and moving forward. That’s what this is all about.
When someone else’s negligence turns your life upside down, you deserve more than just an apology. We fight to get you the compensation you need to recover, rebuild, and move forward.
You go to work to provide for your family, not to get hurt. If you’ve been injured on the job, we’ll make sure your employer and their insurance company do right by you.
Losing a loved one due to someone else’s negligence is devastating, and no amount of money can bring them back. But we can help hold those responsible accountable and secure your family’s financial future.
A direct guide for injured workers in West Virginia on how to file a workers' compensation claim after a workplace accident — including forms, deadlines, and what your rights are.
This page explains what to do after a motor vehicle accident in West Virginia — including how to obtain a crash report, reporting requirements, and important deadlines you need to know.
A guide for West Virginia patients on how to file a complaint against a doctor, physician assistant, or podiatrist — including required forms, the investigation process, and what to expect.
A civil rights violation under federal law generally involves government conduct that deprives a person of rights protected by the U.S. Constitution or federal statutes. Common examples include unlawful searches or seizures, arrest without adequate legal basis, excessive force, retaliation for protected speech, denial of due process, or unequal treatment by a public entity. Many cases are pursued under 42 U.S.C. § 1983, which can apply when a state or local official acts under color of law and violates a constitutional right.
Whether a claim is viable depends on the specific right involved, the facts, and the available evidence. Video footage, witness statements, medical records, and agency documentation often make a major difference in proving what occurred and how the conduct caused harm. A careful review helps determine what claims fit best and what remedies—damages, declaratory relief, or injunctive relief—may be available.
Not always. Some civil rights claims focus on whether the official’s conduct was objectively unreasonable under the circumstances, rather than what the official personally intended. For example, certain Fourth Amendment issues can hinge on whether a search, seizure, or use of force was reasonable based on the facts known at the time. Other claims, such as retaliation or some discrimination theories, may require showing a motive or causal link between protected activity and the adverse action.
Because the legal elements vary, the best starting point is identifying which constitutional right or statute applies and what proof is needed. Evidence such as timelines, communications, patterns of conduct, and official records may help establish intent when it matters, or help show objective unreasonableness when intent is not required. We aim to translate these standards into clear next steps for investigation and case planning.
The time to file a civil rights claim can be limited, and the deadline depends on the type of claim and the court where it will be filed. Many Section 1983 cases borrow the state’s personal injury limitations period, but calculating the exact deadline also requires identifying when the claim accrued and whether any special rules apply. In addition, certain related claims may involve notice requirements or administrative steps that must be completed before filing.
Because missing a deadline can end an otherwise valid case, it is important to act quickly to preserve options. Early review also allows time to request records, preserve video evidence, and gather witness information. An attorney can help confirm the correct filing window for your situation and plan the fastest path to protect your rights.
In some situations, yes, but the legal standards are different than suing an individual official. Claims against a municipality or agency often require showing that the constitutional violation resulted from an official policy, a longstanding custom, or a failure to train or supervise that amounts to deliberate indifference. This is more involved than proving misconduct by a single employee and usually requires deeper investigation into practices, prior incidents, and internal records.
A case evaluation can determine the proper defendants and the most effective approach. Sometimes a claim focuses on individual conduct; other times it also addresses broader agency responsibility and seeks injunctive relief or policy changes. Building the right structure early helps avoid procedural problems and aligns the case with the remedies you are seeking.
Civil rights remedies can include compensation and non-monetary relief, depending on the claim and the proof. Compensation may address medical expenses, lost income, physical pain, emotional distress, and other harms caused by the violation. In some cases, courts may also award attorney’s fees under applicable statutes, and certain claims may allow punitive damages against individuals if the legal standard is met.
Non-monetary relief can be equally important. Declaratory relief can establish that conduct was unlawful, and injunctive relief can require a public entity to stop a practice or take corrective action. The right mix of remedies depends on your goals—financial recovery, restoration of rights, accountability, or changes that reduce the chance of future harm.
Start by reading the denial letter carefully and matching it to the exact policy language the insurer cites. Note any dates, deadlines, or “appeal window” references, and gather the materials you already submitted, including photos, estimates, invoices, and correspondence. In many cases the denial is tied to a claimed exclusion, a missing document, or a dispute about the cause of loss, so organizing the file around the insurer’s stated reasons is a practical first step.
Next, prepare a focused appeal or response that directly addresses the reasons given for the denial. Add any missing documentation, clarify disputed facts, and provide a clear timeline of events and damages. Keep your communications professional and in writing, and retain copies of everything you send. If the insurer maintains its position, legal review can help evaluate additional remedies and next steps while keeping deadlines in view.
Appeal timeframes vary depending on the type of policy, the contract language, and any applicable legal requirements. Some policies include internal appeal procedures with specific deadlines, while other disputes involve deadlines tied to filing suit or completing certain pre-suit steps. Because these timelines can be short and may run from the date of a letter rather than the date you received it, it is important to document dates and keep copies of envelopes and emails.
The safest approach is to review the policy conditions and the denial letter together and act promptly even if you are still collecting documents. If you are uncertain about the timeframe, seek guidance early so you can preserve rights while building the best possible record. Waiting too long can limit options, even if the underlying claim is strong. A structured plan helps you respond on time without submitting an incomplete or confusing appeal package.
Insurers sometimes delay decisions or payments while requesting additional information, investigating causation, or evaluating the value of the loss. Some delay is part of normal claims handling, but extended delays, repeated requests for the same items, or shifting reasons for “pending” status can create real financial pressure for policyholders. Delays can also occur when the claim involves multiple coverages, third-party liability issues, or subrogation questions.
A practical way to address delay is to keep a dated record of every submission and request a clear list of outstanding items needed for a decision. Written follow-ups after phone calls help prevent misunderstandings about what was provided and when. If the delay continues without clear justification, legal counsel can help present the claim in a structured way and pursue dispute-resolution options designed to move the matter toward a decision and payment under the policy.
The most helpful documents are the ones that prove what happened, when it happened, and the amount of the loss. For property claims, this often includes photographs and videos, repair estimates, invoices, receipts, and any reports that address the cause of damage. For injury-related matters, medical records, bills, treatment timelines, and documentation of missed work or limitations can be important. Copies of all communications with the insurer, including denial letters and claim notes, also help define the dispute.
Organization matters as much as the documents themselves. A clean timeline, labeled exhibits, and a short written summary connecting the evidence to the policy language can improve how an adjuster or reviewer evaluates the file. Keeping originals and sending copies prevents problems if something is lost or disputed later. If the insurer claims documents were never received, proof of delivery and a submission log can be valuable in resolving that issue.
Whether to provide a recorded statement depends on the type of claim, the policy terms, and the issues being investigated. Insurers may request recorded statements to document their file, but policyholders should understand the purpose of the questions and ensure responses are accurate and complete. In some disputes, a statement taken early—before all facts are known—can create inconsistencies that the insurer later uses to challenge coverage or valuation.
If you choose to give a statement, prepare by reviewing the timeline, gathering key documents, and keeping answers factual rather than speculative. Ask for clarification when you do not understand a question, and do not guess about technical details. If the claim is already contested, involves large damages, or includes potential exclusions, it may be wise to seek legal guidance before providing a recorded statement so your rights and the accuracy of the record are protected.
A class action combines many people’s claims into one case, and class members often share a common result that is divided according to a formula. In contrast, a mass tort typically involves many individual cases that are coordinated because they share common questions, such as whether a product was defective or whether warnings were adequate.
The practical difference is that mass tort claims usually allow more individualized attention to your medical condition and damages. Your compensation is based on your specific injuries, treatment, and losses, not simply on membership in a group. An attorney can explain which structure applies to the situation you are facing and what that means for your options.
Yes. Even when cases are coordinated in an MDL or a state program, you generally file your own claim and must prove your own injuries and damages. Coordination mainly helps manage shared evidence, such as company documents, scientific issues, and rulings that apply across the litigation.
You may still be asked to provide records, answer written questions, and possibly give sworn testimony. Some cases resolve through settlement programs that use medical criteria and documentation to determine value. We help you understand what is required and work to present your claim clearly and completely.
Qualification often depends on a combination of product identification, a recognized injury pattern, and timing. In many mass torts, there are specific products or device models involved, along with medical conditions that have been repeatedly associated with those products. Your medical timeline—when you used the product and when symptoms began—can be an important part of the evaluation.
The best starting point is a review of your medical records, pharmacy records, and any documentation showing what you used or were exposed to. Even if you are unsure, a consultation can help determine whether more investigation is needed. Deadlines can apply, so it is wise to ask questions sooner rather than later.
Mass tort claims often involve injuries tied to dangerous drugs, defective medical devices, contaminated consumer products, or chemical exposure. The range can include organ damage, neurological complications, cancers linked to exposure, severe infections, and complications requiring revision surgery or long-term treatment.
Not every side effect or complication qualifies, and causation is often disputed. A careful medical review helps determine whether your diagnosis is consistent with the allegations in the litigation and whether other explanations are likely to be raised. We work with the available records to evaluate whether a claim is feasible and what documentation would strengthen it.
An MDL is a federal procedure that centralizes similar cases in one court for coordinated pretrial work, such as discovery and motions. This can make the process more efficient and reduce repeated litigation over the same documents and scientific issues. It also helps promote consistent rulings on shared questions.
Even if the MDL court is outside West Virginia, you may still be able to participate while working with a local law firm. After pretrial proceedings, cases may resolve through settlement or be sent back to their original courts for trial. We can explain where your claim would be filed and what that means for your involvement.
Start by getting medical attention and making sure your injuries are documented, even if you think you can “tough it out.” If it is safe to do so, take photographs of the scene, vehicles or hazards, and any visible injuries, and collect contact information for witnesses. Report the incident to law enforcement or the appropriate authority when required, and keep copies of any reports you receive.
After that, preserve your records. Save medical bills, discharge instructions, prescriptions, and proof of time missed from work, and avoid posting details about the incident on social media. If you have questions about what to say to an insurance company or what deadlines may apply, speaking with a lawyer early can help you protect your rights and avoid missteps that can be hard to correct later.
West Virginia personal injury claims are subject to filing deadlines that can vary based on the type of case and the parties involved. Missing a deadline can limit or eliminate the ability to recover damages, even when liability appears clear. Because dates and notice requirements can be case-specific, it is important to identify the applicable timeline as early as possible.
Even when a deadline seems far away, waiting can make the case harder to prove. Witnesses become difficult to locate, surveillance footage may be deleted, and accident scenes change. A timely consultation allows a lawyer to help preserve evidence, obtain key records, and position the claim for effective negotiation or litigation if a fair resolution is not offered.
Compensation in a personal injury case may include economic losses such as medical expenses, rehabilitation costs, prescriptions, mileage for treatment, and lost wages. In more serious cases, it can also include future medical care and reduced earning capacity if the injury affects your ability to work long-term. The documentation you keep—bills, records, and employer statements—often plays a major role in proving these damages.
A claim may also address non-economic losses, which relate to how the injury affects your day-to-day life. This can include discomfort, limitations, sleep disruption, and reduced ability to participate in activities you previously enjoyed. The best way to present these damages is with consistent medical documentation and a clear narrative that connects the injury to specific, real-world impacts.
Yes, you may still have a viable claim even if you believe you share some responsibility. Many cases involve disagreements about who did what, whether a hazard was obvious, or whether a driver could have avoided a collision. Liability is often decided by evidence such as photographs, statements, physical marks or damage, and the way injuries are documented in medical records.
When fault is shared, the practical question becomes how that allocation affects potential recovery under West Virginia rules. A lawyer can help evaluate the evidence, anticipate defenses raised by insurers, and present a claim that fairly addresses what happened. Getting guidance early helps ensure the record reflects the full context rather than a simplified version that benefits the insurer.
You may need to report an incident and provide basic information, but you should be cautious with detailed discussions, especially recorded statements. Adjusters are trained to gather information that may reduce what they pay, and questions can be framed in ways that lead to unclear or incomplete answers. It is easy to unintentionally minimize symptoms or agree with assumptions that are not accurate.
Before giving a recorded statement or signing broad authorizations, consider speaking with a lawyer. Legal guidance can help you understand what is required, what is optional, and how to keep communications accurate and consistent with your medical records. This measured approach helps protect your claim while still meeting reasonable reporting obligations.
TENORM is technologically enhanced naturally occurring radioactive material, meaning naturally present radioactive substances that become more concentrated or more likely to cause exposure due to industrial activities. In an injury claim, TENORM matters because companies may have duties to identify hazards, implement reasonable safety measures, and provide warnings or training when the risk is foreseeable.
If a person is harmed, the legal focus often turns to how the exposure occurred, what information was provided, and whether reasonable steps were taken to reduce contact. A claim may involve negligence, unsafe premises conditions, improper disposal practices, or product-related issues, depending on the situation and the parties involved.
Many people do not know immediately that their symptoms may be connected to TENORM because health issues can appear gradually. A possible connection may be suggested by your work history, the types of materials you handled, the tasks you performed, and whether other workers reported similar concerns. Medical evaluation is essential, and keeping a timeline of symptoms and employment can be very helpful.
From a legal standpoint, you do not need to have every answer before seeking guidance. An attorney can help gather records, identify likely exposure sources, and compare your history with known risks and safety practices at the site. The goal is to determine whether the facts support pursuing compensation and which parties may be responsible.
Responsibility can fall on more than one party. Depending on the facts, that may include an employer, a contractor in charge of a specific task, a property owner who controlled site conditions, a company that transported or disposed of materials, or a product maker whose equipment or containers contributed to the exposure. Determining responsibility often requires looking at contracts, policies, and who had control over safety decisions.
A thorough investigation may include reviewing training materials, protective equipment practices, hazard communications, incident reports, and any available environmental or monitoring data. When multiple entities are involved, identifying each party’s role early can protect your ability to pursue a meaningful recovery and avoid delays caused by shifting blame.
Compensation in a TENORM case is intended to address the losses caused by the exposure-related injury or illness. This can include medical expenses, future treatment and monitoring, lost wages, reduced earning ability, and the physical discomfort and emotional strain that come with serious health conditions. In some cases, damages may also reflect the impact on family life and the need for assistance with daily activities.
The appropriate value depends on the severity of the harm, the expected long-term effects, and the evidence supporting both exposure and causation. Building a strong damages picture usually requires complete medical records, employment documentation, and a clear description of how the condition affects work and daily life now and in the future.
Deadlines in West Virginia can depend on the type of claim and when the injury was discovered or reasonably should have been discovered. Because TENORM-related conditions may develop over time, determining the correct timeline is not always simple. Waiting too long can make it harder to preserve records, locate witnesses, and obtain useful site documentation.
A practical step is to speak with counsel as soon as you suspect a connection between exposure and your condition. An attorney can help evaluate the likely limitations period for your situation and take steps to preserve evidence. Acting promptly protects your options and helps avoid preventable disputes about timing.
No questions found in this category.